What This Policy Covers and How It Applies to You
When you open an account with aladdin228, we collect certain information to operate your account, process deposits and withdrawals, and keep your activity secure. This includes your name, email address, phone number, and the payment method details you provide — whether that is your Touch 'n
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Go eWallet account, Boost wallet, or GrabPay details. We also collect technical data such as device type, browser session data and IP address, which helps us detect unusual login patterns and protect your account from unauthorised access. We do not sell your personal data to third
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parties. We may share data with payment processors and verification partners who handle specific steps in the deposit or withdrawal flow — these partners are bound by data-handling obligations consistent with this policy. Transaction records linked to your DuitNow or FPX transfers are retained for the
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period required by applicable financial regulations. You can request a copy of the data we hold about you, or ask us to correct inaccurate information, by contacting our support team through the channels listed below. This policy applies to all account holders using aladdin228 where local
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law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.